Privacy statement
We attach great importance to the privacy of our customers. Therefore, we will only collect and use your personal data in accordance with the methods outlined in this privacy statement.
1) Collect information from you when necessary or in connection with the transaction.
2) Your data will only be retained when required by law or related to the purpose of collection.
You can browse our website without providing personal information. When you browse our website without a login user account, you will browse anonymously, and we cannot identify you.
We would love to hear your opinions. If you have any comments or suggestions, please email the relevant information to online customer service
Personal data collection
We will not sell, share or trade customer personal data collected online to third parties. Personal information collected online is only disclosed within the company group for internal use. When placing an order, the basic personal information we will collect from you includes:
1) Name
2) Delivery address
3) Email address
4) Contact phone number
5) Date of birth
6) Gender
The personal data we collect from you will be used for the following purposes:
1) Shipping the goods you have purchased
2) Provide the latest news on product delivery status and customer support
3) Provide you with information about the product
4) To process your order, or provide services and information according to your request or through our website
In addition, we will also use the information you provide to manage your account; verify and conduct transactions related to your online payment; review the information downloaded from our website; identify website browsers; conduct website user statistics and surveys; when you indicate Without refusing to receive the message, send the relevant product or service information that we think is suitable for you.
We may give your name and address to a third party (such as a courier company or supplier) to facilitate delivery.
Note: The courier company has the right to ask you to fill in your ID number in order to provide internal inspection and verification by the customs to facilitate export arrangements.
We may keep your order information, but for security reasons, we cannot retrieve the information directly. You can log in to your account, access order information, and query personal order information. You can also manage personal addresses, bank information and subscribed newsletters. You are responsible for ensuring the confidentiality of personal information and not allowing unauthorized third parties to obtain such information. We will not take any responsibility for improper use of passwords.
Personal data security
We ensure that all collected information is stored securely and confidentially. We will protect your personal data in the following ways:
1) Restrict access to personal data
2) Maintain technology products to prevent unauthorized access to computer data
3) When the data is not reserved for green purposes, we will destroy your personal data under safe conditions
We use 128-bit Secure Socket Layer Security Technology (SSL) to process your financial information. The 128-bit secure communication terminal layer security technology takes about at least one trillion years to crack and is an industry standard security measure.
Personal information disclosure
Except for the related companies and related third parties that provide delivery services on our website, we will not share your personal information with other organizations.
Under special circumstances, our website may be required to disclose personal information. For example, disclosing personal information when there is reason to believe can help prevent life or health from being threatened, or for law enforcement purposes.
If you think our website violates privacy regulations, please contact online customer service
Computer data collection
When you browse our website, the company's server will automatically record the data sent by your browser. The information includes:
-Your computer IP address
-Browser category
-The page you browsed before visiting our website
-Pages viewed on our website
-The usage time of the above pages, the products and information searched on our website, access time and date, and other statistical data.
The collected information will be used for analysis and evaluation to help improve this website and the services and products we provide. These data will not be used with other personal data.
Privacy statement changes
Our website reserves the right to modify and change the privacy statement at any time.
Complaints about violations of privacy regulations
If you are dissatisfied with the way we handle customer privacy or complaints, please contact us.
